
Andreus Ixiris
Mixed Metaphor
31
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Posted - 2011.10.05 17:50:00 -
[1] - Quote
Dear Hilmar,
Having a lot of experience with humbling situations in my life, I've got to say before I say anything else that I respect the courage, honour and humility it must have taken for you to write this apology. To err is commonplace, but to apologise for it is a sadly rare sign of human virtue in this day and age. It is redundant to say that my faith in CCP is no longer unshakeable, but your apology is something I wouldn't expect from the CEO of bigger games companies like Activision, EA, Sony Online or Blizzard. Admitting fault and apologising for it is a good thing.
I know you're a CEO, and you're talking to customers in the manner of a CEO, but you're actually talking to us - again, not something I'd expect from more mainstream games companies. You have not fully restored my faith in CCP - as you have said, I'll be watching your actions more than your words. With the utmost respect, CCP has a history of apologising for things, fixing minor issues and calling it a day. For this to be a true turning point, CCP must truly change within and without - if you truly wish to convince us that CCP can deliver on the promise of EVE Online, you must commit to it one hundred and ten percent.
We need to see the radical changes we've been promised - regular iteration on older content, player issues addressed in weeks rather than months, constant interaction and dialogue with the playerbase. Reform and revitalise. Listen to player input at every turn. Test every feature you want to roll out on Singularity weeks in advance and listen to the testers.
Every time I try to leave this game, it pulls me back in somehow. I have never given up on the dream of EVE Online. I have never given up on the endless promise of tomorrow and the grand adventure of the far reaches of space.
I'm going to give you my cautious trust, CCP, one last time. Take me places I've never seen before and show me a world where impossible is a dirty word.
- Andrew Andreus Anthony LeHane Ixiris CEO, Mixed Metaphor Media Consultant, Voyeur Studios |